Network visibility is a top priority

Decision-makers have recognized that mobile working requires adequate security, as a study by Infoblox documents. Work still needs to be done on some points.

Half a year after the virus containment measures began, companies are still working on enabling employees to work remotely safely. This is shown by the study “COVID-19 Challenges for the Borderless Enterprise – A 2020 Global Survey of IT Decision Makers”, which Infoblox published together with Zogby Analytics.


The survey with 1,077 respondents, including 150 from Germany and among other European Countries, documents that the borderless enterprise with home office, cloud services, and a large number of IoT and mobile devices in the company network will continue to be the norm in the future.

Results of the Survey

  • 8 percent of the companies surveyed say that their security tools effectively protect their employees at home. This requires the establishment of an IT infrastructure and IT security for mobile working.
  • The biggest IT challenges for organizations at the beginning of the lockdown in this country were the network infrastructure (43 percent), the distribution of approved devices (32 percent), and securing the network (24.7 percent).
  • The percentage of companies where the majority of employees work remotely has more than quadrupled during the lockdown – from 12 percent to 53 percent.
  • In an international comparison, however, Germany ranks last. For comparison: in the USA 80 percent of companies rely on remote work.
  • 16 percent of companies plan to let the majority of their employees work remotely on a permanent basis.
  • An international comparison shows that the study participants in the countries are somewhat more cautious about the topic of the home office.
  • From a global perspective, 40 percent of respondents think that the majority of their employees will work remotely even after COVID-19. Nevertheless, the trend towards the borderless enterprise cannot be denied in Germany either.

Threat mitigation and network visibility remain top security concerns when working on the move.

  • 78 percent of those surveyed, and thus even 10 percent more than the global average, says that better threat avoidance and detection for work from home would generally enable more remote work in their organizations.
  • In particular, the respondents are looking for better visibility of all devices connected to their company network (66.7 percent), the compromised devices (51.3 percent), and the cloud applications that their employees use (50 percent).


Four major challenges for IT security when returning to normal. 63.3 percent of respondents expressed concerns about being able to detect infected devices and place them in quarantine. The same percentage also sees a problem in the fact that employees would prefer to continue working from home in the future. Half (50 percent) see the risk that the number of infected devices that want to connect to the network will increase. 56.7 percent fear that future employees will bring more of their own, non-approved devices from home (BYOD).

Solutions from the cloud secure the borderless enterprise. During the lockdown, in addition to their already existing security solutions, companies primarily relied on secure DNS services (61.3 percent), endpoint security (56 percent), multi-factor authentication (54.7 percent) and DDI (DNS, DHCP, IP) Address Management) (51.3 percent) for visibility in the network. The companies are planning to continue investing in precisely these technologies: multi-factor authentication (68 percent), cloud-managed DDI (65.3 percent), and DNS security (54 percent).

When the COVID-19 lockdown began, companies had to make sure instantaneous that they can make it possible to from home. First and foremost, it was important that employees could access company applications. However, the study shows that additional needs to be done in terms of the sanctuary, especially visibility, comments Thomas Gerch, Senior Sales Manager for Central Europe at Infoblox.

To meet this need, the middle-of-the-road companies are scheduling to expand DNS security to create a basic level of security for all employees.

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